For support, email:
support@squarrel.io
Please include enough information to understand the issue. For example, include the email address connected to your account if the issue is about your account, a privacy request, or a purchase; the lobby code if the issue happened in a custom lobby; screenshots if helpful; your browser/device; and a short description of what happened.
Do not send passwords, full payment card details, session cookies, login links, or other sensitive information by email.
We read support messages, but we may not be able to respond to every message individually.
Bugs and technical problems
Tell us what happened, what you expected, and what browser/device you used.
Account or privacy requests
Use the email address connected to your account if possible.
You can ask about account export, account deletion, or privacy rights. More information is available in the Privacy Policy.
Suspicious records or cheating
Include the lobby or game context, the suspicious record or score, and a screenshot if possible.
Inappropriate display names or custom lobby content
Include the lobby code, the content you are reporting, and why you believe it is inappropriate.
Payment problems
Include the account email used for the purchase and the Paddle transaction reference from your receipt.
Do not send full card details.
Ideas and feedback
You can also send improvement ideas, balance feedback, or suggestions for Squarrel.io.
Legal information
For legal and business information about the operator of Squarrel.io, see Legal Information.
For game terms, see the Terms of Service.